Welcome to London Boroughs of Barnet and Enfield Making Every Contact Count (MECC) e-learning

Making Every Contact Count (MECC) is about how to make the most of each opportunity to help people improve their health and wellbeing.

We are helping frontline staff and volunteers to find time in their conversations with residents in Barnet and Enfield, to help them think about and resolve things that could affect their health and wellbeing. These may include job worries, concerns about housing and health-related issues.

Frontline staff are people like housing officers, employment advisors, social care and health care staff and volunteers from voluntary and community sector organisations.

The MECC e-learning course aims to give you the skills and confidence to:

• Recognise an opportunity to have a conversation
• Offer advice
• Signpost to local support